Privacy Policy
Last Updated: December 10, 2023
RAIORB INC. (“we”, “our” or “us”) provides a range of products. We collect data to effectively provide the best services and products for our customers. This Privacy Policy (“Policy”) describes our data collection and usage practices with respect to the personal data of current or prospective customers, vendors, website vistors, visitors to our facilities (“you”, “your” or “yours”).
If you are a California resident this policy is compliant with California Consumer Privacy Act (CCPA).
What data do we collect?
We collect the following data:
- Contact information you provide us directly such as name, email address, birthday, phone numbers, location, shipping address, billing address.
- Customer support information details such as support requests, questions, comments, problem reports.
- Payment information that includes billing and payment card details, purchase order numbers, payment receipts and shipping details.
- Analytics information to help measure traffic and usage trends. These tools collect information sent by your browser or mobile device and may include pages you visit, IP addresses, device identifiers, and location data which may include GPS coordinates.
- Information we may receive indirectly from third parties such as connecting through a third party on social media and “following” or “liking” to link to a page or other publicly available information on third party sites.
How do we collect your data?
- Register online
- Place an order for a product or service
- Submit a request for quote or information
- Use or view our website
- A third party link connecting you to us or our website
- Third party tools for marketing analysis
How will we use your data?
We use your data so that we can process your order, manage your account, fulfill contractual obligations with you, communicate with you, and provide you with special offers on products or services you request or that we think you might like.
When we process an order we may need to send relevant data to credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Marketing
We would like to send you information about products and services that you might like, as well as for partner companies. You may always opt out of receiving marketing information by contacting us.
What are your data protection rights?
You have several rights for the protection of your data to be aware of including:
- The right to request copies of your personal data (We may charge a small fee for this service).
- The right to request that corrections for any inaccurate or incomplete information be made.
- The right to request we erase your personal data under certain conditions.
- The right to request restrictions on the processing of your data under certain conditions.
If you make a request we will respond within 30 days.
What are cookies?
Cookies are data files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
How do we use cookies?
- Maintaining user preferences.
- Keeping you signed in.
- Understand how you prefer to use the website.
How to manage your cookies
You can set your browser not to accept cookies or to remove cookies; however; in some cases certain features of our website my not function as a result.
Privacy policies of other websites
Changes to our privacy policy
How to contact us
If you have any questions about this policy, the data we hold, or to exercise one of your data protection rights, please contact us:
